Job Description

Restaurant Manager - New Modern American Restaurant (NYC Rooftop)

Location: 140 Washington St, New York, NY

About Us: We are an exciting new modern American restaurant located at the rooftop of a luxury hotel in the heart of Financial Disctrict. With breathtaking views, a chic ambiance, and a menu that celebrates contemporary American cuisine, we are set to become one of NYC's most sought-after dining destinations. We are committed to providing an upscale and memorable experience for our guests, focusing on hospitality, quality, and sophistication.

Position Overview: We are seeking an experienced Restaurant Manager to lead the operations of our new upscale restaurant. The ideal candidate is someone who is passionate about hospitality and creating exceptional guest experiences. You’ll be the driving force behind fostering a welcoming and warm environment, while also overseeing training, floor management, and ensuring that each guest leaves with a smile. This position is for someone who thrives in a fast-paced, high-end atmosphere and has a keen eye for detail.

Key Responsibilities:

• Lead with Hospitality : Ensure each guest receives a personalized, exceptional experience from the moment they arrive.
• Team Leadership : Supervise and mentor front-of-house staff, fostering a positive and professional work culture.
• Staff Training : Oversee training programs to ensure consistent and top-tier service standards.
• Floor Management : Coordinate and manage the daily flow of the restaurant, ensuring smooth operations and quick resolution of any issues.
• Guest Relations : Build strong relationships with guests, managing VIPs and repeat customers with personalized attention.
• Operational Excellence : Collaborate with the executive chef and other departments to ensure seamless service and guest satisfaction.
• Upscale Atmosphere : Maintain the high-end, stylish atmosphere of the restaurant, ensuring cleanliness, organization, and attention to detail in every aspect.
• Problem Solving : Address guest concerns or complaints with professionalism and urgency, always aiming to resolve issues with a positive outcome.

Qualifications:

• 3+ years of management experience in a high-end, upscale restaurant setting.
• Proven track record in hospitality-focused management with an emphasis on guest experience.
• Strong leadership skills, with the ability to motivate, inspire, and guide a diverse team.
• Exceptional communication and interpersonal skills.
• Passion for delivering outstanding hospitality, ensuring that every guest feels valued.
• Experience in training, staff development, and floor management.
• A love for the restaurant industry, with a keen eye for detail and a focus on creating memorable experiences.

Why Join Us?

• Be part of the opening team of a groundbreaking, luxury rooftop restaurant in one of NYC’s most iconic locations.
• Work in a dynamic, fast-paced, and upscale environment with opportunities for growth.
• Competitive salary and benefits package.
• Work with a passionate, hospitality-driven team focused on creating extraordinary dining experiences.

• How to Apply: If you are a seasoned hospitality professional with a passion for delivering outstanding guest experiences and leading a team to success, we want to hear from you! Apply today with your resume and cover letter.

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